Tag Archives: Why companies fail to

Why companies fail to train future leaders

The results of our first global benchmarking study conducted on the Baldrige framework had just come in, at the turn of the century. Software services firm Infosys had only recently listed on Nasdaq in 1999 and was eager to check out the robustness of its management practices for performance excellence on the framework’s key dimensions, including leadership, strategy, customers and ... Read More »