Tag Archives: Recall

Samsung Galaxy Note 7 Smartphones to Be Disabled in Recall Effort

Samsung announced Friday it would disable its Galaxy Note 7 smartphones in the US market to force remaining owners to stop using the devices, which were recalled for safety reasons. The South Korean electronics giant, the world’s biggest smartphone vendor, said 93 percent of Galaxy Note 7 phones in the United States had been returned to the company after its ... Read More »

Samsung Galaxy Note 7 to Receive Update That Forces Users to Follow Recall

  After being unsuccessful in finding out the root cause of the Galaxy Note 7 explosions, Samsung killed off the flagship and asked all customers to switch off their phones and return it. The company notes that almost 85 percent of US users have returned the phone back to them; however the company looks to retrieve all of the units ... Read More »

Galaxy Note 7 Recall: Samsung America Says Most Units Replaced

  Samsung Electronics America said on Friday it has replaced nearly 85 percent of all recalled Galaxy Note 7 devices as it works to resolve the issue of fire-prone phones. South Korean parent company Samsung Electronics Co Ltd announced the global recall of at least 2.5 million Galaxy Note 7s in early September following numerous reports of the smartphones catching ... Read More »

Half of Samsung Galaxy Note 7 Users Shifted to iPhone After Recall: Survey

Samsung has asked all of its Galaxy Note 7 buyers to get their handsets replaced. To end the bad phase, Samsung is offering cash, a Galaxy S7/Galaxy S7 Edge, or even an upgrade programme for next year to placate customers. A small survey done by IDC sheds light on what Samsung Galaxy Note 7 users are inclined to opt for, ... Read More »

Samsung Expects Q3 Profit Jump as Chip Surge Eases Galaxy Note 7 Recall Blues

South Korea’s Samsung Electronics Co expects third-quarter profit grew 5.6 percent, beating estimates, as a pickup in chip and display earnings likely offset the impact of a global smartphone recall that has roiled the tech giant. The world’s biggest smartphone maker said in a brief filing on Friday its operating profit for July-September was likely KRW 7.8 trillion ($7 billion), ... Read More »

Samsung Could Face Second Recall as US Probes Burnt Galaxy Note 7

Samsung could face an unusual second recall of its Galaxy Note 7 smartphones if one that caught fire aboard an airliner this week is a replacement device as its owner says, two former US safety officials said. The Federal Aviation Administration and the Consumer Product Safety Commission are investigating Wednesday’s incident, when a passenger’s phone emitted smoke on a Southwest ... Read More »

LG Mocks Samsung, Takes a Jab at Galaxy Note 7 Recall in SMS Blast

While Samsung is busy putting out fires (literally) on the Galaxy Note 7 recall, other smartphone makers are getting the most out of Samsung’s misery. The latest to take a dig at the South Korean giant is LG. The company’s customer care department seems to be randomly sending messages to users ahead of the Diwali festival with a friendly, yet ... Read More »

Samsung Slammed by Chinese State TV Over Galaxy Note 7 Recall ‘Discrimination’

Chinese state broadcaster CCTV has slammed South Korean tech giant Samsung Electronics Co for what it said was “discrimination” against China consumers in its handling of a global recall of Galaxy Note 7 smartphones to replace batteries. In a commentary piece posted on its website on Thursday evening, CCTV said Samsung’s behaviour in China after the September 2 recall of ... Read More »

Samsung Galaxy Note 7 Recall: Replacement Units Arrive in the US on Wednesday

  Samsung says new Galaxy Note 7 smartphones will be available in US stores starting Wednesday to replace about 1 million devices that are being recalled because their batteries can catch fire. The South Korean company has been scrambling to fix problems caused by faulty batteries in the latest version of its top-of-the-line smartphone, which first went on sale last ... Read More »

Samsung Galaxy Note 7 Recall: There’s More Than One Type of ‘Safe’ Label

Samsung is facing one of its most turbulent times in recent history because of the safety issues with Galaxy Note 7, related to a battery flaw that could result in an explosion. However, the company is trying to control damage to its reputation. We’ve already highlighted how to check if the Galaxy Note 7 unit you’ve bought (or received as ... Read More »