Tag Archives: Complaints

China’s Consumer Watchdog Asks Apple to Respond to iPhone Fire, Explosion Complaints

Several Chinese iPhone users have claimed that their handsets caught fire or exploded, according to a Shanghai consumer watchdog which called on tech giant Apple to address the complaints. Fresh on the heels of Samsung’s worldwide Galaxy Note 7 safety fiasco, the state-run Shanghai Consumer Council said it had received eight reports in recent months of iPhones that spontaneously combusted ... Read More »

iPhone 6 Plus: Apple Announces ‘Multi-Touch Repair Program’ After ‘Touch Disease’ Complaints

  Months after the iPhone 6 Touch Disease issue was reported, Apple has finally responded to the matter with a ‘repair program’ exclusively for the iPhone 6 Plus. Apple claims that the display issues crop up after a user presumably drops the phone on several occasions ‘incurring stress on the device’. The issue was first brought to light by established ... Read More »

You Can Now File Complaints About Misleading Ads via WhatsApp

Consumers can now file complaints against misleading commercials by companies to advertising watchdog ASCI through mobile messaging app WhatsApp. Consumers can now WhatsApp the objectionable advertisement to +91 77-100-12345, from where the Advertising Standards Council of India (ASCI) would lodge ‘suo moto’ complaints using this number. Consumers can send pictures of print ads, hoardings, packaging or screen shots of websites, ... Read More »

CCI Rejects Complaints of Unfair Practices Against Ola, Uber

Competition Commission has rejected allegations of unfair business ways against taxi hailing apps Ola and Uber after finding no evidence of anti-competitive practices by them in the national capital. Separate complaints were filed by rivals Mega Cabs and Meru alleging that Ola and Uber indulged in unfair practices such as predatory pricing, which is hurting their businesses. Taxi hailing apps ... Read More »