Bought a used car? You might be entitled to all your money back

Used car sales

People who have bought used cars described as having one previous owner could be entitled to all their money back following a ruling.

The compensation payouts could see drivers getting between 25 per cent and 100 per cent of the money they paid under certain circumstances – and millions of people could be affected.

The Used Car Scandal campaign says second-hand cars which are ex-hire, ex-lease or ex-fleet cars have been sold by dealerships as having one previous owner – when in fact big numbers of drivers could have been behind the wheel.

The ASA said that the information would have been likely to influence the decision of purchasers, following a case involving adverts for two Alfa Romeos in car magazine Auto Express.

Since the ruling, dealers must flag up this information prior to sale – but if salesman previously failed to tell buyers a car was once used by rental companies or for business use, they should be able to claim.

A spokesman for the Used Car Scandal campaign said: “Failing to disclose and actively concealing such material information to consumers to enable them to make an informed decision in relation to the purchase of a big ticket item, vehicles in this instance is a criminal offence and a breach of the consumer protection from unfair trading regulations 2008 (CPR’s) and is a breach of the misrepresentation Act 1967, and is likely to become the next big mis-selling scandal.”